Return & Refund Policy
We want you to be fully satisfied with your "FOKSHA nails" products. If for any reason you are not completely satisfied, we are here to help.
Order Cancellations
- Orders can be canceled before shipment.
- If your order has already shipped, you may request a return instead.
Returns
You may request a return within 30 days of receiving your order if:
- Items are unused, unopened, and in original packaging.
- Proof of purchase (order number or receipt) is provided.
Items not eligible for return
- Personalized or custom items
- Opened or unsealed items (for health or hygiene reasons)
- Expired or perishable items
- Sale items (unless defective or damaged)
We may refuse returns that do not meet these conditions.
Return Shipping
- Customers are responsible for return shipping costs.
- If the item is defective, damaged, or incorrect, we will cover the return shipping.
- Please use a trackable shipping service. We cannot be responsible for items lost or damaged in transit.
Refunds
- Once your return is received and inspected, we will notify you by email.
- If approved, refunds are processed within 14 business days to your original payment method.
Regular priced items are eligible for a refund, store credit, or discount.
Sale items are final sale unless defective or damaged.
Contact Us
If you have any questions, please contact us:
Email: beautypointif@gmail.com